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Engagement

How we work together

What it costs depends on your size, your scope and where it runs. After the assessment you get an itemised quote.

Build

The build

One-off Scoped with you

  • Assessment and design review
  • Custom module development
  • On-site deployment, training, soft launch
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Subscription

Subscription

Annual By size

  • Ongoing use and version upgrades
  • Platform maintenance and security updates
  • Applies to self-hosted and hosted alike
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Support

Long-term support

Annual Renewed separately

  • Agreed response times
  • Day-to-day changes without a new project
  • Regular checks and compliance support
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Metered items such as SMS are itemised in the proposal — nothing hidden.

FAQ

Three things people ask about cost

Why is there no price list?
Scope differs on every project, so one headline figure would only mislead. What you get after the assessment is an itemised quote for your project.
How long does it take?
Past projects have run around three months from signing to going live, depending on how much is custom and how many sites are involved.
Is there a minimum?
We mainly work with chains and groups. Single sites are welcome to see a demo first and decide whether it is the right fit.